WE ARE PCI COMPLIANT

Protecting Every Call. Safeguarding Every Interaction.

At Ignite Media Solutions, trust is built into everything we do, and that starts with security. As a PCI DSS compliant company, we meet the highest global standards for protecting sensitive information, ensuring your customer interactions are secure from start to finish.

What PCI Compliance Means

Major credit card companies developed the Payment Card Industry Data Security Standard (PCI DSS) to protect payment and personal data. These strict requirements apply to any business that processes, transmits, or stores cardholder information — including companies like ours that support customer interactions where that information may be shared. Being PCI compliant means we provide security and we prove it.

Our Approach to Security

More Than a Checkbox At Ignite, security isn’t just a requirement — it’s part of our DNA. Our science team, customized technology, and AI-powered solutions are backed by processes that exceed industry expectations. PCI compliance is one way we demonstrate that commitment. We adhere to all 12 PCI DSS requirements, ensuring that:

Data is protected at every stage — from call routing to monitoring.
Only authorized personnel can access sensitive information.
Systems are continuously monitored, tested, and improved.
Strict policies, training, and protocols keep our team accountable.

The 12 PCI DSS Requirements We Uphold

Maintain secure networks with firewalls.

Eliminate vendor-default passwords and security settings.

Protect stored cardholder data.

Encrypt sensitive data during transmission.

Use and maintain reliable antivirus protection.

Develop and maintain secure systems and applications.

Limit data access to business need-to-know.

Assign unique IDs to every person with access.

Secure physical access to systems and data.

Monitor and track all system access.

Regularly test security systems and processes.

Maintain a company-wide information security policy.

Why It Matters to You

Your customer interactions stay confidential and secure. Your business is protected from potential fraud or data breaches. You gain a partner who prioritizes security as a foundation. You have confidence that compliance and innovation work hand-in-hand

Let’s Talk Security

We don’t compromise on protecting your business — and you shouldn’t either. Connect with our team to learn how Ignite Media Solutions combines secure processes, advanced AI, and real-world expertise to deliver trusted results.